Frequently Asked Questions
Where are you located?
We are based in a small town outside of the DFW, TX area, but happy to travel. Travel expenses are paid by bride- quote is based off of mileage from our location to yours. Travel fee quote will be provided after inquiring. We are happy to come to you for your destination wedding or event- all travel expenses are paid by you.
How do I book?
To book us, please fill out our inquiry form- you can locate it towards the bottom of the homepage or pricing page. We no longer accept bookings through social media.
We recommend booking 12-18 months in advance and have limited availability for 2025. We are accepting 2026 bookings.
Do you have a max or minimum of services required on wedding day?
At this time we are not taking Saturday weddings for just one individual, but will consider taking a Friday, Sunday, or weekday wedding for one individual if our schedule allows. We do not have a maximum because we have team of hair stylists and makeup artists ready to join us for your special day. Please be aware that if you have more than 5 or 6 in your bridal party we will most likely need to bring along assistants to split the workload and ensure you are all ready in time for photos. We also will consider the services amount before taking on a popular wedding date: 2-3 services is less likely to claim one of our popular dates over someone needing 5-10 services. We can discuss all of this after inquiry if necessary.
Do you offer any discounts?
We do not offer any discounts. Our pricing stays the same regardless of number of services.
How long does hair and makeup take?
Bridal makeup takes one hour, bridal hair takes an additional hour. Bridal party and others take 45 minutes to an hour for makeup, and 45 minutes to an hour for hair. Flower girls typically take 30 minutes. Please be sure to limit interruptions and distractions (eating, cellphone use, etc.) during your hair and makeup, as these interruptions do slow us down.
Can you do “just eyes” or style my hair after I curl it?
No, we do not book partial makeup applications or hair styling and we do not allow any clients, paying or nonpaying, to use any of our products on themselves.
Do you require a deposit to book? How does payment work?
At this time we do not require a deposit to book. We will not hold your date without a final headcount and signed contract.
Payment must be paid in one sum by the date listed in your contract. We do not allow payment plans or for bridal party members to pay us separately- please gather all payments from your bridal party and then send it our way.
We accept venmo, cashapp, and zelle. We do not accept checks.
What if I have to cancel services?
Our contract you receive during booking explains our cancellation policy and what is expected of you if a cancellation occurs.
Client(s) will pay full amount discussed by service provider and client. Without payment, date will be released and Jo Bridal Co. will no longer offer services.
If event is moved, date changed, or canceled less than 6 months from wedding date, 50% of service cost listed in contract will be paid by client. 3 months from wedding date will require 100% of dues listed towards the end of this document will be required to be paid in full.
Do you have insurance?
Yes, we are insured and are happy to provide proof of insurance if your venue requires.
Do I need a trial? When should I book it and what can I expect?
What is typically referred to as “bridal trial” is called a “bridal preview” here at Jo Bridal Co. This acts as a hair and makeup preview for your wedding day. You may think you like a certain style based off of photos of others, but once it’s on you you may change your mind. We highly recommend previews, but we do not require them. We recommend scheduling your preview 6+ months in advance to take place a few weeks to 2 months before your wedding day. We only offer previews for brides who have signed our contract for their wedding day. These will take place at our in-home studio in Springtown, TX.
If you are a last minute booking for a wedding, we most likely will not be able to work you in for a preview. Bridal previews take place during the week because weekends are booked with weddings.
How does the timeline/schedule work for my wedding day?
Your hair and makeup timeline is created by us and approved by you. We will not work off of a hair and makeup timeline created by anyone but ourselves. We create this timeline consisting of our arrival time, time slots for each person getting hair/makeup done, and touch-up time worked into the end. We factor in many things to your timeline such as the time photos begin, ceremony start time, etc.
Please be sure to communicate the timeline with everyone receiving our services. Timelines cannot be changed once approved by you. We cannot and will not add anyone in on the day of your event. We are never running behind- if someone is 10+ minutes late, they will not receive services and will not get a refund. Often times we are ahead of schedule so we will continue moving through each service as it is always better to finish early.
What do I bring to my appointment?
On preview, wedding day, or special event be sure to bring any hair accessories you would like added to your styled look. Makeup provides all products and all pricing includes false lashes (no discount for lash extensions). We do not put in hair extensions for anyone except for the bride, so please have those installed before your appointment time. We also recommend a button up or loose shirt that can easily be removed without touching hair/makeup.
Do you have a list of vendors (photographers, planners, etc.) that you recommend?
Yes, we do! We have worked with many others in the industry and would love to connect you with some of our favs. Just mention that you would like some recommendations when you fill out the inquiry form.